Historical Insurance Policy & Program Audits: A Fundamental Part of Risk Management

BY: SAMANTHA DEELORRIETA

Effective risk management is crucial for safeguarding an organization’s financial health and operational stability. Companies can protect their capital and earnings from unforeseen disruptions by identifying, assessing, and mitigating potential threats—from financial uncertainty and legal liabilities to accidents. A thorough insurance policy audit ensures that an organization’s historical liability coverage program is robust enough to respond to potential current or future risks. The historical insurance policy and program audit is a proactive approach to minimizing the impact of unexpected events.

Risk management is often handled by a dedicated department in larger corporations, while small businesses, non-profits, and religious organizations may address it sporadically, such as during board meetings.

While many organizations focus on future goals, effective risk management today also requires planning for past liabilities. This includes the potential for civil suits related to bodily injury, property damage, or exposure to harmful substances that may have occurred decades ago. In some cases, organizations may have incomplete insurance records, leaving them unaware of gaps in their historical coverage.

Enter the insurance policy audit.

What is an insurance policy audit, and how does it help manage risk?

“Insurance policy audit” can refer to several different things. A quick Google search populates results for the following types of policy audits:

  • A risk professional, such as an insurance agent, may recommend conducting an insurance policy audit to determine whether the organization’s current insurance program provides adequate coverage for its current risks.
  • Insurance companies commonly conduct insurance policy audits, also known as premium audits, to confirm an insured is paying the correct premiums for coverage provided.

In insurance archaeology, however, a historical insurance policy and/or program audit is conducted to unearth the long-forgotten policies that comprise an organization’s historic liability insurance coverage. These audits determine the terms of coverage the policies provide and identify which policy years are missing. Whether you’re working proactively, responding to a demand from an environmental agency, or addressing a lawsuit, once this information is uncovered, it can be used to defend against newly filed legal actions—such as those alleging damage or injury from events that occurred decades ago—involving your organization.

How is an audit performed?

The audit process typically begins with a review of an organization’s business records, including insurance policies, financial records, meeting minutes, and litigation files. This review

can be conducted in several ways, depending on the organization’s method of storing its old files and the number of files to review. PolicyFind’s skilled archaeologists can review records onsite at the organization or in their own offices by having them shipped to them. These records can also be analyzed virtually via digital means.

During the records review, the archaeologist will note significant findings and sort out all records pertaining to insurance. This includes actual insurance policies and all documents that may provide “leads” to evidence of historic insurance coverage.

Once the pertinent records have been identified, the archaeologist will comb through them with a sharp eye to identify key information, such as policy numbers, carriers, limits, coverage types, agents, brokers, and more.

After all relevant information is compiled, it is organized into a report containing a Schedule of Insurance, Coverage Chart, and Recommended Next Steps. The report includes an overview of the archaeologist’s findings, the identified coverages (including carriers, limits, and layers), any gaps in coverage, and recommended next steps.

Contact PolicyFind

Knowledge of your company’s historic insurance coverages through an insurance policy audit will add valuable tools to your organization’s risk management arsenal. After the audit, whether there is a current action to respond to or further insurance archaeology to conduct, PolicyFind is here to help.

The best way to accurately assess whether an Insurance Policy Audit is the right option for your organization is to speak with us. During a free consultation, we will learn more about your specific situation and advise potential paths forward. Contact PolicyFind today to get the process started.

Legacy Claims: Why Insurance Carriers Rely on PolicyFind

BY: JAMES PAWLISH

Insurance carriers should leverage insurance archaeology services to locate historical general liability policies, and the benefits of doing so are substantial.

As the legacy claims landscape continues to evolve, carriers who embrace these specialized services safeguard their insureds and strengthen their collective positions. By looking to the past, carriers better protect the future—for themselves and their insureds.

Understanding the full picture of an insured’s historical liability insurance coverage program is critical. Historical liability policies carry significant implications for claims management, particularly in an era where environmental liabilities, asbestos and talc exposure claims, and long-tail personal injury claims are increasingly common. Enter insurance archaeology — an invaluable service that helps carriers locate and retrieve additional historical coverage to respond to litigation and demands. Here are a few reasons why embracing this service has been a game-changer for carriers.

UNLOCKS ADDITIONAL COVERAGE FOR COST SHARING

Long-tail claims take decades to surface and often relate to environmental damage, product liability, personal injury, or occupational hazards. Carriers may struggle to provide adequate coverage for these claims without access to historical policies. By utilizing insurance archaeology, carriers can identify other carriers and unlock additional coverage. This knowledge empowers insurers to make better-informed decisions about current and future claims.

PROVES TERMS AND CONDITIONS

Policies contain a framework of language that has shifted over time. PolicyFind’s Specimen Policy Library and its insurance archaeology investigations provide unsurpassed insight into how policy language has evolved, helping carriers best understand their obligations (or lack thereof). This is particularly important when dealing with decades-old coverage or claims spanning multiple policy periods. By thoroughly understanding historical coverage and the regulatory environment at the time, carriers can make informed claims decisions.

MITIGATES RISK FOR CARRIERS

Insurance carriers can face significant risk. For instance, if an insured files a claim and the insurer cannot locate that documentation, it could lead to legal repercussions. By employing insurance archaeology services, carriers ensure they have all the necessary documentation at their fingertips, significantly reducing risk.

PROVIDES COST-EFFECTIVE SOLUTIONS FOR CARRIERS

While it may seem like an added expense, investing in insurance archaeology services can save carriers significant costs in the long run. Locating and accessing historical policies can prevent costly litigation, reduce claims disputes, and enhance overall claims management efficiency.

ENHANCES RELATIONSHIPS

Strong relationships are built on trust and transparency. When carriers take the initiative to locate additional coverage information, they demonstrate a commitment to their insured’s best interests. This proactive approach strengthens relationships and fosters loyalty.

By working with PolicyFind, you are leveraging our expertise and resources. Insurance archaeology is a specialized field that combines expert knowledge with advanced technology to locate evidence of historical insurance documents. Insurance carriers may lack the resources to perform this type of research effectively. Partnering with experts specializing in insurance archaeology ensures that carriers can tap into cutting-edge tools and methodologies, maximizing their chances of success in locating lost or misplaced policies.

CONTACT POLICYFIND

PolicyFind’s expertise operates on two key fronts. First, our team of experts uncovers evidence of historical coverage to tackle long-tail claims through Insurance Archaeology. Then, leveraging our extensive specimen policy library, we can reconstruct these old policies. This powerful approach delivers an impressive ‘one-two punch.’

Schedule a free consultation to determine if PolicyFind’s Specimen Policy Library and Insurance Archaeology services fit. To get started, contact PolicyFind today.